Terms and Conditions i8live — Platform Terms of Use

Welcome to i8live. These Terms and Conditions constitute a valid and binding agreement between you ("Member", "User") and i8live ("Platform", "We"). By accessing, registering, or using any part of the i8live platform at i8live.top, you acknowledge that you have read, understood, and agreed to be bound by all terms contained in this document.

If you disagree with any part of these terms, you should not use the i8live platform. Continued use of the platform following any changes to these terms will be considered acceptance of the updated terms.

These Terms and Conditions should be read together with Privacy Policy and Responsible Gaming Guide i8live, all of which together form the complete agreement between you and this platform.

To register and use the i8live platform, you must fully meet the following eligibility requirements:

• Aged 21 years and above on the date of registration.
• Be located in a jurisdiction where participation in online gambling activities is permitted.
• Having full legal capacity to enter into binding agreements.
• Not appearing on any self-exclusion list or relevant prohibition list.
• Not registering on behalf of another person or entity.

Upon registration, you are required to provide accurate, complete, and up-to-date personal information including your full name, date of birth, email address, and a valid phone number. Any false or misleading information may result in immediate account closure and forfeiture of any existing balance.

Each individual is only permitted to have one (1) account only. Multiple account registrations — whether using different names, email addresses, phone numbers, or payment methods — are strictly prohibited and constitute a serious violation of these terms.

You are solely responsible for maintaining the confidentiality of your account login credentials, including your username and password. All activity that occurs under your account is your full responsibility, regardless of whether it was carried out by you directly or not.

To protect your account, i8live recommends the following measures:

• Use a strong, unique password containing a combination of uppercase letters, lowercase letters, numbers, and symbols.
• Do not share your login credentials with anyone, including family members.
• Log out of your account after every session, especially on shared devices.
• Enable two-factor authentication (2FA) wherever available for added protection.
• Report any suspicious activity to customer support immediately.

i8live will never ask for your password via email, text message, phone, or any other communication channel. If you receive such a request, it is a fraudulent attempt and must be reported immediately.

I8live supports a variety of payment methods suited for Malaysia players, including online banking, instant bank transfers, and approved e-wallet options. All deposits and withdrawals must be made using a payment method registered in your own name — third-party transactions are not permitted.

Regarding deposits:

• Deposits are processed in real time as soon as the transaction is confirmed by the payment provider.
• Minimum and maximum deposit limits vary depending on the payment method selected.
• I8live does not charge any processing fees for deposits; however, your payment provider may impose their own charges.
• Any deposit made using an unapproved method may take longer to process or may be returned.

Regarding withdrawals:

• Withdrawals will only be processed once KYC verification has been fully completed.
• Withdrawals will be processed to the same payment method used for the deposit, subject to anti-money laundering policies.
• Withdrawal processing times depend on the payment method — typically within 1 to 3 business days.
• I8live reserves the right to request additional supporting documents before approving a withdrawal to ensure compliance with financial regulations.

I8live offers a variety of bonuses and promotions to members, including welcome bonuses, reload bonuses, cashback, and exclusive VIP programme offers. All bonuses are subject to wagering requirements (rollover) specified for each individual promotion.

General terms that apply to all bonuses and promotions on i8live:

• Every bonus carries a wagering requirement that must be met before any withdrawal can be processed.
• Bonus validity periods are limited — check the Promotions for specific timing details of each offer.
• Unused bonuses will expire automatically upon the end of their validity period with no compensation.
• Each promotion may only be claimed once unless otherwise stated in the relevant promotion terms.
• Combining multiple bonuses is not permitted unless explicitly allowed under the promotional terms.

I8live takes any attempt to abuse the bonus system seriously. Activities considered as abuse include registering multiple accounts to obtain bonuses, low-risk betting solely to meet rollover requirements, and the use of automated software.

All games available on the i8live platform — including slot games, live casino, fish shooting, and bingo — operate using a Random Number Generator (RNG) system that has been independently certified by internationally accredited bodies. This ensures every game outcome is fair, random, and free from any manipulation.

General rules that apply to all games on i8live:

• Completed game results are final and cannot be altered or reversed.
• In the event of a technical disruption during gameplay, i8live will endeavour to restore the game to the last recorded state.
• The use of any assistance software, automated bots, or artificial intelligence tools for gameplay is strictly prohibited.
• Any attempt to exploit software vulnerabilities or engage in any form of cheating will result in immediate account closure.
• The return-to-player (RTP) percentage for each game is available and can be reviewed on the respective game information page.

For Live Casino games, members are required to treat dealers and other participants with respect. Any rude, disruptive, or abusive behaviour that violates the platform's terms of use may result in suspension of access to the Live Casino section.

I8live is fully committed to responsible gaming practices. We believe that gaming should be an enjoyable form of entertainment, not a source of financial stress or personal hardship. To that end, i8live provides a range of tools to help members manage their gaming habits.

Self-control tools available to all i8live members:

• Deposit Limit: Set daily, weekly, or monthly limits on your total deposit amount.
• Session Time Limit: Limit the amount of time you spend on the platform each session.
• Loss Limit: Set a maximum loss limit within a defined period.
• Self-Exclusion: Take a temporary break from the platform for a period ranging from 24 hours to 6 months.
• Self-Exclusion: Permanently close an account for those who feel that gaming has become a serious problem.

If you are concerned about your gaming habits or those of someone you know, we encourage you to seek professional help. Further information and support resources are available on the Responsible Gaming us.

I8live takes member privacy very seriously. All personal data collected during registration and use of the platform is processed in accordance with Privacy Policy us that comply with international data protection standards.

In brief, i8live collects your personal data for the following purposes:

• Identity verification and compliance with KYC and anti-money laundering (AML) requirements.
• Secure and accurate processing of financial transactions.
• Providing effective customer support services.
• Sending promotional information and platform updates (with your consent).
• Detection and prevention of fraud and illegal activities.

I8live will not sell, rent, or disclose your personal data to third parties for marketing purposes without your explicit consent. Your data is protected with 256-bit SSL encryption and stored on secure servers with strict access controls.

The i8live platform is provided "as is" and "as available". While we strive to ensure the platform runs smoothly at all times, i8live does not guarantee that the service will be entirely free from interruptions, errors, or delays.

To the extent permitted by applicable law, i8live is not liable for:

• Any direct or indirect financial losses arising from the use of the platform.
• Service disruptions due to system maintenance, technical issues, or circumstances beyond our control (force majeure).
• Loss of data or information resulting from unavoidable technical failures.
• Third-party actions including hackers, online fraud, or external cyber threats.
• Game outcomes determined fairly by a certified RNG system.

Members may close their account at any time by contacting the i8live customer support team. Account closure requests will be processed within a reasonable timeframe, subject to the settlement of any outstanding transactions.

I8live reserves the right to suspend or close any member's account, with or without prior notice, if:

• There has been a violation of any terms within this document.
• There is suspicion or evidence of fraud, money laundering, or other illegal activities.
• Member is below the required minimum age.
• Member has registered multiple accounts.
• There has been a systematic attempt to abuse the bonus or promotion system.
• There has been use of unauthorised software or an attempt to manipulate the gaming system.

If an account is closed due to a terms violation, i8live reserves the right to hold the account balance pending the completion of an investigation. Any legitimate balance — after deducting bonuses that have not met the wagering requirements — will be returned in accordance with the established procedure.

I8live reserves the right to modify, add, or remove any part of these Terms and Conditions at any time. Significant changes will be communicated to members via an in-platform notice or registered email at least 7 days before the changes take effect, except where changes must be made immediately for security or legal compliance reasons.

It is your responsibility to review these Terms and Conditions periodically to ensure you are always aware of the latest applicable version. The "Last Updated" date at the top of this document will indicate when changes were last made.

These Terms and Conditions are governed and interpreted in accordance with the laws applicable in the jurisdiction where i8live is licensed. Any dispute arising from or in connection with the use of this platform will be resolved through the established process.

If you have a complaint or dispute relating to the i8live platform, we encourage you to follow the procedure below:

1. Contact Customer Support: Get started by contacting the i8live support team via Live Chat. Most issues can be resolved at this stage within a short time.
2. Official Escalation: If the issue cannot be resolved at the first stage, you may submit a formal written complaint to the i8live management team.
3. Third-Party Resolution: If the internal resolution does not reach a satisfactory outcome, the dispute may be referred to the relevant regulatory body in accordance with i8live's operating licence.

Both parties agree to make every effort to resolve any disputes voluntarily and in good faith before pursuing any formal legal action.